How long does shipping take?
Orders are processed within 1-3 business days (Monday-Friday, Mountain Time), then shipped via USPS, UPS, or FedEx. Domestic delivery typically takes 5-10 business days after processing. We currently ship within the United States only. See our Shipping Policy for full details.
What is your return policy?
You may return most items within 30 days of delivery, provided they are unworn, unwashed, and have original tags attached. Final sale items and intimates are not eligible for return. Refunds are processed within 5-10 business days of us receiving your return, back to your original payment method. See our Return and Refund Policy for full details.
How do I start a return or exchange?
Email support@avenyl.com with your order number and we'll send you instructions.
Do you charge sales tax?
We do not currently collect sales tax on orders. Any applicable taxes or duties would be shown at checkout before you pay.
What payment methods do you accept?
All payment methods offered at our checkout are secure and encrypted. Accepted methods are displayed automatically at checkout.
How can I track my order?
You'll receive a shipping confirmation email with a tracking link as soon as your order ships.
How do I find my size?
Fit can vary by style, so we recommend checking the measurements and size notes on each product page before ordering. If you're between sizes or have a question, email us at support@avenyl.com and we're happy to help.
Who operates Avenyl?
Avenyl is operated by Nuvela Group LLC, a Colorado limited liability company based at 1500 N Grant St, Ste B, Denver, CO 80203, United States.
How do I contact customer service?
Email support@avenyl.com or call +1 (833) 868-5386, Monday through Friday, 9:00 AM to 5:00 PM (Mountain Time). You can also use our Contact page.